DRAFT POLICIES

Plain-language terms awaiting legal review.

These placeholders are structured for a North Carolina business but do not claim legal compliance. A licensed attorney, tax professional, and insurer should review them before launch.

Estimate disclosure

Draft for North Carolina legal review: calculator results are preliminary allowances, not a diagnosis, final quote, authorization, or promise of parts availability. Written estimates may change only under stated terms and applicable law.

Customer-supplied parts

Draft: inspection and acceptance required; no shop parts warranty; workmanship coverage stated separately; additional authorized labor may apply for fitment, defects, missing components, or repeat disassembly. No blanket waiver.

Mobile operations

Draft: service depends on job eligibility, safe/legal access, level surface, lighting, weather, clearance, property permission, and technician judgment. The vehicle may be redirected to the shop.

Acknowledgments and waivers

Placeholder for attorney and insurer review: a job-specific acknowledgment may document known limitations or customer choices, but it must not be presented as replacing required insurance, safety duties, workmanship obligations, or rights that cannot legally be waived.

Taxes and fees

Draft: applicability and calculation must be reviewed by a qualified North Carolina tax professional. Do not assume every part, labor charge, fee, or mobile surcharge is treated the same.

Authorization and changes

Draft: quote inquiry is not authorization. Approval, scheduling, parts purchase, diagnostic authorization, and any additional work must be documented separately.

Warranty

Placeholder: parts and workmanship warranty terms require owner, insurer, supplier, and legal review before publication.